"I feel heavy-hearted when I think of users and our partners who use Kakao services, such as those who had difficulty communicating, drivers who could not receive calls and business owners who were unable to use our advertising channels. We have caused great inconvenience for a lengthy period of time as our response did not meet the expectations of users," Namkoong said during a press conference at its office in the Pangyo area of Seongnam, Gyeonggi Province. "Currently, most of our services have been normalized. Namkoong Whon, co-CEO of Kakao, stepped down on Wednesday to take responsibility for the recent service disruptions including its popular messenger app KakaoTalk due to a data center fire and vowed to complete a backup system within two months to prevent a recurrence. YonhapĬompany vows to overhaul data backup system to prevent another incident Namkoong Whon, left, and Hong Eun-taek, co-CEOs of Kakao, bow their heads to apologize for service disruptions caused by a fire at a data center, during a press conference at the company's office in the Pangyo area of Seongnam, Gyeonggi Province, Wednesday.
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